PRODUCT AND TECHNOLOGY
1. Are any ingredients or technologies in Artistry Skin Nutrition skincare exclusive?
Yes. The extracts from white chia seed, acerola cherry, spinach and pomegranate, grown on our Nutrilite farms, are exclusive to Amway™ brands. In addition, our Protect and Repair Complexes, White Chia Seed Liposome and our fragrances are exclusive to Artistry Skin Nutrition products.
2. Are any Artistry Skin Nutrition™ ingredients fully traceable?
Yes. At this time, our White Chia Seed, Acerola Cherry, Spinach and Pomegranate ingredients are all grown on certified-organic Nutrilite™ farms†, allowing unprecedented “seed-to-skin” traceability. This means that for every final product that touches a consumer’s skin, we can identify the manufacturing and extraction location, all the way to the specific crop of the raw material.
3. What does the Amway Traceable seal represent?
When you see the Amway Traceable seal, it means that this product meets Amway’s rigorous requirements for tracing detailed ingredient records all the way back through the product’s raw material suppliers.
4. Is the white chia seed oil used in Artistry Skin Nutrition skincare cold-pressed?
Yes. Our white chia seed oil is considered a cold-pressed oil because the specific extraction process used to recover the seeds’ oils is mechanical in nature and does not involve the addition of heat.
5. Why do Artistry Skin Nutrition moisturizers deliver 24-hour hydration, but you use them twice a day?
Great question! There are a few reasons. Perhaps most important for busy lifestyles, it keeps skin hydrated on busy mornings or late nights when you can’t fit in your full routine (or, let’s be honest, when you forget). In addition, from a healthy skin perspective, the more you can keep your skin at higher moisture levels, the better it is for your overall healthy look. Finally, 24-hour hydration is quick, easily understandable claim that helps Artistry Skin Nutrition moisturizers stand out from other products. You can think of this long-lasting moisture claim as a reflection of how effective and moisturizing the product is. A high number is not the “be-all-and-end-all” (since fortifying the moisture barrier is also key) but with 24-hours of moisture, you know you are giving your skin an amazing rush of intense hydration.
6. Does Artistry Skin Nutrition skincare follow Artistry Clean formulation standards?
Yes. Artistry Skin Nutrition skincare is Artistry Clean – it has been formulated with no parabens, phthalates, mineral oil and over 1,000 other ingredients that customers may be concerned about.
7. What testing or laboratory support is available for Artistry Skin Nutrition skincare?
Clinical, consumer, safety, in-vitro and ex-vivo testing was performed to support safety and efficacy claims for Artistry Skin Nutrition formulas. Studies were performed to ensure the products are well tolerated, efficacious and satisfy consumer expectations.
8. Is Artistry Skin Nutrition skincare tested on multiple ethnicities?
Yes. Artistry Skin Nutrition skincare was designed for all ethnicities, and all formulas were carefully tested on multiple ethnicities.
9. How soon will I notice results from an Artistry Skin Nutrition regimen?
Immediately! You'll see and feel a boost in your skin right away, and significant visible benefits will build after repeated use. Remember, results are individual and depend on many factors such as age and condition of skin.
10. Were Artistry Skin Nutrition skincare products tested on animals?
The Artistry brand opposes animal testing. Our products are not tested on animals unless they are required by government regulations to do so. Furthermore, we actively support alternatives to required animal tests — going as far as supplying alternative non-animal testing methods to government agencies for consideration. Please note that the formulas sold in China are different than those sold to the rest of the globe.
11. Does Artistry Skin Nutrition skincare contain any animal-derived ingredients?
Artistry Skin Nutrition skincare formulas are free from animal-derived ingredients and the global formulas (excluding China) are registered with The Vegan Society.
12. Does Artistry Skin Nutrition skincare contain gluten?
No wheat- or barley-derived ingredients have been included in Artistry Skin Nutrition skincare. Note, however, that we cannot guarantee our beauty and personal care raw materials have been stored or processed in a manner free from gluten cross-contamination risk.
13. How should Artistry Skin Nutrition skincare be stored?
Artistry Skin Nutrition skincare should be stored in a cool, dry place, out of direct light. It is not necessary to refrigerate; however, the Balancing Gel Lotion and Hydrating Eye Gel Cream can be stored in the refrigerator for a cooling sensation on application.
14. Is Artistry Skin Nutrition skincare packaging recyclable?
Artistry Skin Nutrition cartons are recyclable in most areas; check with your local recycling programs for details.
15. What is the shelf life of Artistry Skin Nutrition skincare, and how long can I use it after it’s been opened?
The shelf life of the unopened product is three years from the time it was manufactured. To learn how long you can use a product after opening, check the “period after opening” symbol, which looks like an open jar with a number of months indicated.
16. What is "glass-like” or “glassy” skin?
Glass-like skin describes skin that has the appearance of glass. Glass-like skin is smooth and luminous, and it appears even-toned with reduced-looking pores. Like “dewy” skin, glass-like skin aims for moisturized skin that has an almost transparent complexion and a youthful glow.
17. What is crepey skin?
Crepey skin is thin and looks finely wrinkled, like crepe paper. It may also sag or feel loose. While crepey skin is similar to common wrinkles in many ways, the condition tends to impact larger areas and the skin feels noticeably more fragile and thin.
18. Can I use just one Artistry Skin Nutrition product?
Of course! Each product has been shown to be highly effective on its own. However, for best results from addressing all 5 key skin nutritional requirements, we encourage customers to find the complete Artistry Skin Nutrition regimen ideal for them (cleanser/toner/moisturizer), and to use the products as directed.
19. What is the use-up rate of Artistry Skin Nutrition skincare?
The use-up rate varies by product type and individual usage habits. It is anticipated that typical use-up rate for most products is around 6-8 weeks.
20. Is Artistry Skin Nutrition skincare compatible with other Artistry products?
Yes, the Artistry Skin Nutrition formulas were created to be aesthetically compatible with other Artistry products.
21. How do I use Artistry Intensive Skincare products with Artistry Skin Nutrition skincare?
Due to the advanced nature of the Artistry Skin Nutrition formulas, it is recommended that you use your complete regimen for at least one week before you add any Intensive Skincare formulas. Then, depending on your perceived skin sensitivity, consider adding one Intensive Skincare product at a time, always allowing at least one week of use before adding another product. You may alter the usage and frequency of Artistry Skin Nutrition and Intensive products such as one during the day and the other at night, or alternate days if you experience any discomfort with combined use. If you still experience any discomfort or irritation, discontinue the combined use of Artistry Skin Nutrition skincare with Intensive Skincare.
22. Is Artistry Skin Nutrition skincare dermatologist-tested?
Yes. All Artistry Skin Nutrition formulas have been dermatologist-tested and shown to be safe for use when used as described.
23. Is Artistry Skin Nutrition skincare appropriate for sensitive skin?
Artistry Skin Nutrition formulas have been thoroughly tested on groups of individuals with sensitive skin. In this testing, there was no evidence of allergic response or extreme irritation. However, we recognize that no testing program can guarantee that all individuals who wish to use this product will not react. We recommend adjusting the Artistry Skin Nutrition skincare regimen based on your own perceived skin sensitivity.
24. Can Artistry Skin Nutrition skincare be used around eyes?
Yes. Artistry Skin Nutrition eye moisturizers and makeup removers are formulated to be used around eyes. These formulas have been safety-tested for use in the eye area. As with any skincare product, avoid getting Artistry Skin Nutrition formulas directly into the eyes.
25. If I experience any skin reaction or sensitivity after applying Artistry Skin Nutrition skincare, what should I do?
All Artistry Skin Nutrition formulas have been fully safety tested. However, every individual’s skin is different. If the use of any Artistry Skin Nutrition product results in redness, discomfort or irritation, the customer should reduce how often she uses the product and see if symptoms improve. If you still experience skin irritation and discomfort, discontinue the use of products.
26. Can Artistry Skin Nutrition skincare be used after a sunburn? How about after a strong cosmetic treatment?
Generally, we do not recommend that any cosmetic product be used after a sunburn or after any cosmetic treatment that causes extreme inflammation. Artistry Skin Nutrition skincare and any other products should only be used after inflammation has subsided. For use after chemical peel or laser treatment, a customer should consult his/her physician.
27. Can Artistry Skin Nutrition skincare be used during pregnancy?
Safety studies of cosmetics are not conducted on pregnant women. Since skin condition changes in pregnancy, whether to use or not use this product should be discussed by the woman and her physician.